Shipping Policy

At Nayla Nobility, we strive to provide a seamless and enjoyable shopping experience, which includes reliable and transparent shipping. This policy outlines our shipping practices:

Shipping Costs:
We offer complimentary standard shipping on all orders. For customers requiring expedited shipping, additional costs will apply. These costs will be calculated and displayed at checkout.


Delivery Times:
Shipping times are dependent on your location. Once your order is processed, you will
receive a shipping confirmation email with an estimated delivery timeframe. Please note that these are estimates, and actual delivery times may vary due to factors outside our control, such as customs processing or local postal service delays.


Tracking:
All shipments include track and trace functionality. You will receive a tracking number in your shipping confirmation email, allowing you to monitor the progress of your delivery.


Customs and Import Duties:
Customers are responsible for any import duties, taxes, or other customs fees imposed by their country. These charges are not included in the product price or shipping cost and are the responsibility of the recipient upon delivery.


Returns:
We accept returns within 14 days of delivery, provided the items are in their original
condition and packaging. Return shipping costs are the responsibility of the customer, except in cases where the product is deemed to be malfunctioning or defective. In such instances, Nayla Nobility will cover the return shipping costs.


Damaged or Malfunctioning Products:
If you receive a damaged or malfunctioning product, please contact our customer service team within 14 days of delivery with photographic evidence of the damage or malfunction.
We will gladly arrange a replacement at no additional cost to you.


Shipping Restrictions:
We currently ship to [list countries]. Please contact our customer service team if you have any questions about shipping to your location.


Policy Updates:

This shipping policy is subject to change without notice. Please refer to the latest version on our website before placing your order.


Contact Us:
If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team at info@naylanobility.com